The Red Palm Suites And - Butuan

Location is off from the busy, noisy town, good food, neat room, caring staff, neat parking space. Drawback but can be fixed right away: Aircon exhaust water drops on the floor. Price is reasonable. Very good overall experience.

Clean, spacious rooms which get thoroughly cleaned daily, unlike some other places. The Wifi is patchy at times, but luckily the 4g signal in the rooms is very good. Complimentary water, tea and coffee provided, and there's an on-site restaurant. Contrary to what other reviews mentioned, the city center is perfectly well accessible, either on foot or by taking one of the numerous pedicabs passing in front. Special kudos to the staff, who were very helpful.

Nice area very calm and suitable for travellers and vacationista or work wirk related activity Free breakfast pa

I'd like to say we got to stay here, but we couldn't even when we tried. We made reservations through Agoda, and arrived at the hotel at 9:30pm. The place looked like it had been shut down, but we finally got the attention of the security guard. We told him that we had reservations, but the guard wouldn't let us in saying there was no one at the service desk and he didn't have access to the door keys. What kind of hotel doesn't have a service counter at 9:30pm? We the asked the guard if he had a phone number where he could call the manager. He didn't have one according to him. I'm like, so if the hotel caught fire, you have no way of communicating with the manager or owner??? To top it off, this hotel had a no refund policy, so I had to work with Agoda to get a refund for services not rendered. Agoda told me that this hotel will not respond to even their inquiries. Finally today I was able to get a refund thanks in part of Agoda advocating for their customers. Thanks Agoda! As for the Red Palm hotel? Be careful.

Small but cozy, you'll never get to walk far where your room is or your car is parked. has also menu you can savor every taste of it. i recommend to fast travellers!