La Suite West

أقمت في هذا الفندق لبضعة أيام وكانت تجربتي رائعة. يقع الفندق في موقع ممتاز، وهو قريب جداً من جميع الأماكن السياحية الرئيسية في المدينة. كما أنه يبعد مسافة قصيرة عن محطتي المترو، مما يجعل التنقل سهلاً ومريحاً. كان لدي بعض الملاحظات البسيطة عن بعض الخدمات في الفندق، ولكن تم التعامل معها بسرعة وفعالية. قدمت ملاحظاتي إلى الموظف المسؤول وتم تحسين الأمور فوراً، مما أثر إيجاباً على تجربتي العامة. أود أن أشكر فيصل على تعامله الطيب واستجابته السريعة. كان فيصل دائماً متعاوناً ومستعداً لمساعدتي في أي استفسار أو طلب. كانت تلك الخدمة الرائعة جزءاً كبيراً من سبب ارتياحي ورضاي التام عن إقامتي في الفندق. I stayed at this hotel for a few days, and my experience was excellent. The hotel is located in a very good location, and it is close to all the major attractions in the city. It is also within a short distance from two metro stations, which makes transportation easy and convenient. I had some minor observations about some of the hotel services, but they were promptly addressed and improved. I conveyed my feedback to the responsible staff, and the issues were promptly resolved, which had a positive impact on my overall experience. I would like to thank Faisal for his kind and responsive approach. Faisal was always helpful and ready to assist me with any inquiries or requests. His excellent service was a significant factor in my complete satisfaction and comfort during my stay at the hotel.

We were so excited to do the vegan afternoon tea but were highly disappointed. The staff was slow and inattentive and the food was overpriced and mediocre....

Everything was great except some elements of the service. Having no staff on hand at all when your supposed to be open is a bit odd. Also, I 'm not sure calling your customers darling is always OK. Maybe it 's supposed to be friendly. Maybe it is.

We had vegan afternoon tea and had to come back for breakfast. Delicious, inventive and excellent service.

Unfortunately the food was not really great, the bread felt that it was on the air for hours, the Ambiente is not really friendly. We will not come again.