Church Street Chicken Bbq - Greenbrier

HORRIBLE!!!!! We paid 30 for a family bbq meal for a 1 1/2 pounds of bbq and two large sides. We bring it home only to find a container of bbq that had 1 cup of bbq in it. I measured!! I maybe could have made a sandwich in a half. The biscuits were so hard we could bag them together and they sounded like a drum. So we call to see if they could give us an answer. The young lady on the phone explains that is their pound in a half portion and they are out of bbq ‍ So apparently they gave us what they had and charged us full price. What In the world! Horrible food and customer service! My husband had to drive all the way back and the manager explained that’s exactly what the cooks must have did instead of saying “hey can we make something else” they let us drive all the way home to feed our family of five with 1 cup off bbq. The manager did offer to make something else once he drove back up there so there’s that.

This place is a gold mine in Greenbrier. The pulled pork is off the charts. Video review coming soon on jack on the ghost show on YouTube. I give you hem an A.

The food was great proportion sizes I have ate there many times during the day and the food was great night time seemed a little bit more salty but other than that I thought they were fantastic and all be happy to go back. Matter fact I think I'll go there tonight

Terrible experience! We ordered a family BBQ meal for $30, expecting 1 1/2 pounds of BBQ and two large sides. When we got home, we found a container with only about a cup of BBQ in it—I even measured it! It barely made a sandwich and the biscuits were so hard they sounded like a drum when we banged them together. We called to ask what happened, and the young lady on the phone told us that was the "1 1/2 pound portion" and that they were out of BBQ. So they charged us full price for what they had on hand. What a shock! The food and customer service were both disappointing. My husband had to drive all the way back, and the manager admitted that the cooks should have offered to make something else instead of sending us home with barely enough food for our family of five. At least the manager did offer to make something else when my husband returned, so there was a small silver lining.

My husband and I visited the Shell gas station in Cave City, KY, which has a Church's Chicken restaurant inside, and we were pleasantly surprised by the quality of the food. Everything tasted great, freshly cooked, and was served quickly by an employee named Misty. She was friendly, courteous, and very helpful in assisting us, as well as other customers. The portion sizes were just right, too. I would definitely recommend Church's Chicken to my friends and family for dining in or takeout.