The Landing - Linthicum Heights

I apologize, but I need to share my honest experience. I arrived at the hotel at 9 AM, hoping to check in early. I was informed that check-in was not until 12 PM. I waited in the lobby and noticed several other guests checking in, so I approached the front desk multiple times. However, I was told that there were no available rooms. I checked back at 1:30 PM and still nothing, even though I saw others being accommodated. When I returned at 3 PM, the situation hadn’t changed either. Finally, we were able to check in at 5 PM! I can't believe that happened. I've never encountered such a delay at a hotel, especially after flying in from another state.

During my stay with a group, I found that some rooms had microwaves while others did not, so it's worth checking if you'll need one. The Member's Lounge was open 24/7, offering a complimentary breakfast in the morning and a nice selection of finger foods in the evening. Refreshments and bagged snacks were available at other times, which was a refreshing change compared to many places that make excuses for not having their lounges open. My only criticism is that the common areas, particularly the elevators, often seemed somewhat haphazardly cleaned. It was noticeable but not a dealbreaker. Overall, I would definitely consider staying here again if I'm in the area.

He even dropped off passengers who were only using the airport parking at their vehicles, saving them a trek to the back parking lot. My family and I were thoroughly impressed with the level of service and attention to detail that Scott provided to make our last-minute stay at the Sheraton enjoyable. Team members like Scott are what build customer loyalty and truly differentiate a brand, especially in today's environment. The Sheraton is fortunate to have such a dedicated and professional manager who is willing to do whatever it takes to enhance the customer experience. *I’m giving 4 stars instead of 5 due to some maintenance issues with the rooms that were unrelated to cleanliness or staff. While there are regular updates, some areas could still use improvement to match the exceptional level of service we received. I wanted to mention this in hopes that it will be considered for future updates.*

Absolutely NOT worth the price tag. The amenities are almost non-existent for the room. Examples you ask? Got it. 1. The king bed contained a sheet set and a blanket the thickness of a paper towel. I had to call the front desk for extra2. There is a single cup coffee maker in the room, but no utensils anywhere around to stir in creams or sugars. I had to visit the front desk.3. There was Earl Gray tea, an orange tea, and 2 medium roast coffees. No decaf. I had to find the cleaning crew to ask for some. 4. The shower ceiling is peeling, and has, what I can only guess, is mold shining through.5. The window in the room did give us some company for the evening. A nice little spider 's web in the corner, with what appeared to be 2 little spider friends. 6. No microwave in the room for if you order in, bring something with you or just need to reheat your coffee. 7. This is ridiculous, and I do honestly feel silly even having to type it out, BUT...the trash bags, all of them throughout the room, are too small for the can. So, when you throw something in with any weight to it, it falls in. That 's fun. 8. There was a chip (courtesy of a former guest) underneath the desk.9. Under the bed, I 'm not sure I can even describe the filth. If I had an extra light I could 've used to snap the pic, I would have. I assure you, that room has not seen a thorough cleaning in A LONG time. Disgusting. Bottom line, look for other accommodations while in the area. This place is trash.

Hard to find a parking spot and housekeeping is terrible. They are supposed to do the rooms every 3rd day. But I haven't seen them and it's going on my fifth day. You have to run the water for 7 to 8 minutes in shower for it to get any cold water. Maintenance check it out and it initially was at over 110 degrees.