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Przekaż informację zwrotnąThe "Hot Now" sign was lit up when I walked in, but unfortunately, nothing was coming down the conveyor belt. I ordered two dozen donuts and had to wait for them to be reheated. While they weren't terrible, they definitely didn't meet the usual Krispy Kreme standards. It was a disappointing experience.
The store experience was disappointing because the coupon machine wouldn't accept my coupons. They should really honor those coupons. I've been to the location in Garden City, but I'll be going to the one on 501 next time, as they seem to do a better job.
The woman at the drive-thru window was incredibly polite and wonderful! She was so patient with me while I figured out what I wanted. She just waited and assured me that she was there when I was ready! When I finally reached the window, she was absolutely delightful! We need more people like her in the world! I didn't catch her name, but I really wish I had! If you're looking for a friendly place, this is it!
The donuts are excellent. The signature glazed was hot off the line. Service was fast and we were in and out with three dozen donuts for the beach house. Better than most big chain stores.
Normally I would be appalled by a bad review for ANY Krispy Kreme....But....the hot sign was on and the donuts were FAR from that. Like, I LITERALLY opened the box when it was handed to me and took a bite only to sink my teeth into a donut that had been re-warmed a few times.....you know, it had that chewy texture, not that melt in your mouth KK Hot Donut that we all love! AND, it LOOKED like we had been given a dozen of the MINIS because these donuts didn't even cover the entire box! What the heck man! I was so disappointed that I just tossed them after everyone else had the same reaction....y'all gotta do better than that! Guess I'll have to go to Duck's next time.
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