Towne Center Cafe - Palm Desert

This place used to be great, but now it feels like it “uses you,” it took 20 min to take our order. Our waitress claimed it was her last day, but her service was definitely would make this her last day to work if she wasn’t leaving. Not only did she simultaneously talk with us and on the phone, she also yelled in front of our face to her co-workers across the restaurant, it is obvious that this place is going downhill after the pandemic. Only 2 servers in a full house, not to mention we never had our drinks refilled, we had to get up and ask them for a box and our check or we would have been waiting for another 30 min. The bias was clear, we were a typical Asian family and her service and tone changed when a white family came and sat right next to our booth. The whole time we were just irritated, never even came to check on us, it seemed our waitress spent her time with only the white people in general. Never coming back again.

I have nothing but positive things to say about Town Center Cafe. Every time my family has dined here, it has been a wonderful experience. The cafe is moderately sized—small yet spacious enough to accommodate multiple diners comfortably. It's very clean, the food is fantastic, and the service is outstanding! Overall, it's a lovely place to visit any time of day, offering a calm and relaxing atmosphere. If I had to be picky, I would suggest the bathrooms could use a facelift, as they show signs of wear and tear. Another minor detail, which isn’t really the restaurant's fault, is its location; unless you're already aware of it or actively looking for it, you might easily miss it. The only reason I started coming here was that my parents introduced us to it. In any case, it's a perfect spot for a meal with family, friends, or even a significant other!

Your average diner really. Nothing really stands out about it. Food is decent. Not particularly great but not objectionable. I will say the staff is very, very friendly and attentive, which is this restaurant's biggest asset. Large parking lot since it's located inside a huge strip mall area. A pleasant experience but nothing incredibly memorable.

I had a wonderful dinner experience. I recommend visiting at least once each weekend for breakfast. The staff is incredibly friendly, and the food is exactly what you'd expect—simple, comforting diner fare that tastes great and is reasonably priced.

Food was great and came out at a decent time as well as busser/ drink guy was very friendly. However younger Hispanic lady was very rude yelling across the restaurant the whole time to other co workers, treating customers with a big attitude, and also slamming and throwing things around. We sat at the bar style seating and there was several times we thought we were going to get food thrown at us from her being in such a rush. Need more staffing or for this lady to relax a bit.