Jimmy John's - Sun Prairie

We ordered sandwiches for delivery and before we knew it, Myles had arrived with our food. The food was delicious and the service was excellent!

I've eaten here three times in the past month. Each time, I ordered an unwich. First time, it was absolutely awesome. The second time, I was picking out a few pieces of old, red, rotten lettuce. Last time, this past week, my unwich was mostly filled with old, red lettuce. If it were in a sandwich, I would car e but could look the other way. When the whole thing is made of lettuce, this is starting to get a little gross.

I can’t understand all the negative reviews about this location. I get JJ sandwiches from here a few times a month and have never once had an issue—with anything. Sandwiches are always ready when I arrive. Could it be because I’m using the app?Maybe the discord is because Jimmy John’s is different from other chains.One aspect I really enjoy with all of the JJ sandwiches is that they are designed so that the ingredients and flavor profiles are in balance. This results in all flavors being available in each bite. Each individual flavor feels like it belongs with the others without overpowering them. It’s flavor harmony. You don’t get this kind of balance in other chains using a build-it-your-way, or less precise slap-it-together approach.This balanced approach to sandwich making is what Jimmy John’s does, and it works. Other sandwich chains have their methods which work for them too. It’s diversity. We all have our own preferences. I wonder if maybe the difference in methods is what some are really complaining about.Bulging overstuffed sandwiches dripping from too many ingredients isn’t Jimmy John’s, and that’s OK.

The drive-thru at this restaurant is unbelievably slow. Be prepared for a wait of over 20 minutes, and the layout means you're stuck if you don't have all afternoon to spend waiting in line.

I typically don't leave reviews, but I had a frustrating experience at this restaurant tonight. I ordered subs with extra ingredients that I didn't receive, such as cheese. I noticed the mistake after checking my bag and was overcharged. They didn't confirm my order at the drive-thru, and when I went back inside, they voided it. Once I got home, I realized the missing ingredients were still missing. I went back to reorder, but they were out of bread. Overall, it was a terrible experience. I recommend they pay more attention to adding requested ingredients to subs in the future.