Java Espress - Ucon

I come here quite often and normally have a fantastic experience, however the lady outside taking orders today was extremely rude and short with me, she got my order wrong and I had to fix it at the window, plus I gave her a tip for the entire crew and saw her put it in her pocket as whe walked in.

On average I spend roughly $1,500 a year and that is if I am only buying for me and NOT buying any of your hydro flasks (and to note I have bought SEVERAL of them as well as your one vessel cups from you not to mention the gift cards that I have bought to give away at company events and for gifts. or your one vessel cups. AND there are times that I will also pick up drinks for my guys when I get my beverage AND I have also bought your sugar cookies for our entire staff. With those things being stated I am WILDLY unimpressed with the ownership's decision to no longer offer cup discounts for those of us who have purchased your logo'd up cups and to add insult to injury you do not offer a price point to match filling of the cup with the beverage, if I hold my ground I will get less than what I used to get for the same price and if I order up in size I pay for what I am not getting. I do not believe it would be hard to say okay we have sold 40 ounce cups and have a button for the refilling of that 40 ounces and charge that amount. But no you will charge some one for 44 ounces and give them 40. I have contacted you directly about this and with zero response. I have been a faithful customer for over 5 years and I come 6 days a week and some times 7. And I liked the idea of supporting a locally owned business. However with the recent changes I am so done. I will take my business elsewhere.

Great drinks and prices but most of all great workers. Always greet with a smile on their faces.

I love this place! Wouldn't go anywhere else. Lots of verity, good friendly staff.

Very fast, very friendly, and great tasting everything :