Aigon Thierry Maitre Glacier

We visited their place in Ruoms and it was super!The young lady who served us was friendly and knowledgeable.We did not have enough time to visit the factory but wished we had.Not the cheapest ice cream but was the best flavour and texture ever.Would highly recommend a visit

Enormous variation of ice-cream sorts. It says artisan, and I believe it when I tasted it. They also do a huge selection of slush. I went to their shop in town.

Maybe we are spoiled, but we went there with 6 people, and we all didn't like the ice cream, with as common comment: much too strong flavors. Personally I ordered the lavender ice cream, and it almost tasted like eating pure lavender essence. I also ordered the amarena ice (by pointing to the menu item, no misunderstanding there), and found out they don't know the difference between amarena and amaretto, because I received ice cream with amarena cherries with amaretto flavor, and I simply didn't enjoy the taste.Also the other flavors people in my party ordered weren't as expected. When you for example order snickers I cream, we'd expect to actually find small snickers pieces in the ice cream. If snickers were actually used in this ice cream, then they must have done a great job on putting them in the blender for half an our first, to reduce it to indiscernible snicker paste.The setting & decoration of the place, combined with the friendliness of the place, is why I gave it an average rating. Purely based on the flavor of the ice cream, my rating would be less.

I've been to Vallon-Pont-d'Arc a couple of times. I tried a few ice cream places before, some were good but this one is above the others. No crazy colors, no artificial flavors, just natural goodness. If you want an ice cream in Vallon-Pont-d'Arc, go to this place. Lots of flavors to choose from, you're sure to find one you like. Bravo!

I have had great ice cream in many places but this surpasses everything, the flavour variety's, taste and texture are exceptional. The ice cream is the star here.BUT...The service oh the service is so bad. From the moment you enter to the moment you leave they lose no opportunities to disappoint.On arriving there is no obvious queue, just people standing around trying to catch the eye of the staff who seem determined not to lose this anti-stairing competition. So we wait and we wait and we... You get the idea. Finally we get our table and we are sat in front of the mess left behind by the previous customer. This was not a delight reserved for us alone but I saw other parties sat in front of a similar messes and they all had the same look on their faces, WTF...But let's be positive, I've heard great things about this place guys and we do have a table now, not like that crowd over there. But there is no menu, we have to wait at a dirty table with no menus and not just a minute but a long time because eventually a bus boy comes to clean off the table, but guess what, he didn't bring a menu, yeah we would have shared, just one menu would have done. It would have broken the silence, we could have pretended the mess was not there. 'What mess, look at all there flavours'.When the menus arrive, they immediately see we are struggling with the language and the bring English menus, which is a big thing on this part of the country. We make our selection and they take the orders very efficiently, things are looking up.BUT, it takes an age for the order to come to us. Our order was 4 ice creams, 3 scoops each and one espresso. My son, at one point, innocently asked do they make the flavours to order, to be fair that is the only excuse for how long it took to arrive. The amazing thing is the number of staff behind the counter, I've been to bigger restaurants in major cities with less staff that are run more efficiently.But we are fed now and we are happy so let's pay up and leave. But this place is not like other places where your waiter brings the bill to you, here you have to go to the till and pay. So we join the herd of people waiting but they think you are now skipping the imaginary queue but hay, there is no queue, we are just trying to get the hell out of this place, honest, you'll know what I mean, yourself, in a couple of hours.Thierry if you only do one thing to improve the service just leave people in the imaginary queue for one maybe two min longer, clean off the table and leave a few menus before seating each party, it would make a world of a difference.Anyway as I said the ice cream is the star so we will come back and I'll let you know if things improve or if this is just regular service.