Culver's - Walker

I understand that everyone is busy, but the level of service needs improvement. The staff should at least apologize for the wait and inform customers that they will be with them shortly. If the ice machine is broken, it would be better to let customers know instead of leaving them in the dark. Three families ended up leaving after waiting for someone to take their orders. While Maryan did her best to attend to customers, she seemed overwhelmed. There didn’t appear to be a manager around to assist, even when we decided to leave.

The food is typically good, but the tables are never clean. I often have to grab napkins and water from the soda machine to clean my own table.

I recently ordered a cable dinner from this restaurant, and when we got it home, it was so burnt that it tasted inedible, despite my efforts to cover it with tartar sauce. This meal should not have been served at all. To make matters worse, I left a negative comment on Culver's website and never received a response. Typically, we have a great experience at Culver’s, so this was quite disappointing.

My burger dripping in fat and butter! Beyond that, I never thought I would say that, but there was way too much sauce on my burger. the sides were bombed, but the burger was too much and sad not to observe. in addition, we never have our lil pull tabs for buying a meal. would give them another chance, but my first experience was sad, the at least

Well, what can I say? The staff are very nice but, boy, has the food gone downhill! This chain used to be famous for homemade quality comfort food. Now the meatloaf, which used to be juicy and flavorful, tasted as dry and appetizing as a cardboard brick. Their mashed potatoes used to remind me of the kind Grandma made for Sunday dinners. Now they taste like they came out of an Ore Ida box and the person making them was too cheap to use the milk and butter the box recommends using to reconstitute the flimsy white flakes. Even the carrot cake was awful. Instead of being moist and tender with delicate carrot and spice flavors, they apparently soaked the cake in some kind of sticky, sickeningly sweet syrup. My husband thinks it was molasses syrup. Gack! ? I can't envision ever going back. It's just too sad remembering what it used to be like.?