The Market Place Grill Cafe Downey

I was hoping for a more empathetic response, but they didn’t seem to care at all. As someone with a background in customer service, I expected a better level of understanding and support. When I asked the manager if I could receive a partial refund due to how the incident affected my appetite, she mentioned she could offer me a refund but instead suggested a few drinks. Overall, I am really disappointed with how I was treated. The restaurant clearly lacks a proper understanding of customer service. I definitely won’t be returning, as I believe they need to make significant improvements in this area.

The customer service was less than impressive. While the staff wasn’t outright rude, they didn’t seem to care much about providing a good experience. There was no greeting or gratitude offered, and when I brought up a discrepancy in my order, they simply apologized without attempting to rectify the issue. I was looking forward to trying the variety of food, but when I received my hummus and salmon Greek salad, I was very disappointed. The food was incredibly bland. The salmon was among the thinnest I’ve ever encountered, and it was dry and tasteless—I ended up having to season it myself at home. The salad also lacked flavor, and instead of the Greek dressing I expected, I got oil and balsamic vinegar. Call me crazy, but I believe salads should have flavor, and this one was utterly bland. The portion size for the price was disheartening. The hummus was similarly dull and barely passable. Given the high prices, the disappointment in both the customer service and the food has left me reconsidering my options. I had never experienced subpar Mediterranean cuisine until this visit. Perhaps it was just the chefs working that afternoon, but the overall experience was truly disappointing.

This has always been my favorite place, and I was thrilled to see the drive-thru finally open. Everything I’ve had there has always been delicious, especially the Greek chicken salad, which is my favorite. However, this time it had an odd fishy taste. I've been allergic to fish since I was a kid, and I couldn't take a break to figure it out. It was really frustrating! Is it possible that my chicken salad somehow got mixed up with a salmon order? - Angie

Stopped by for dinner last night and it was not too busy. They have a large menu to choose from and several choices for beer and wine. I ordered the Mediterranean platter as an appetizer which consisted of Tzatziki and cucumber, hummus with peppers, red onion and olives, and goat cheese with carrots and red onions. This was served with a side of pita bread and was absolutely delicious. As our main dish I had the salmon plate and my wife had the chicken breast risotto. The salmon was a bit bland being slightly under seasoned and the risotto was overly seasoned which made the dish slightly unpleasant. The chicken breast was very flavorful but the dijon mustard-type dressing on the chicken was strong and we had to scrape most of it off in order for it to be enjoyable. This has the same batch of risotto as the salmon plate so it was the same issue. Both dishes came with steamed vegetables (green squash, yellow squash, and broccoli) and and two asparagus spears which were all quite delicious. With this we ordered two sprites which came in 'to-go ' cups and we weren 't sure if refills were included as we were never asked by the server if we wanted a refill, but then again we never asked. In all for these 2 drinks and 2 plates and 1 appetizer our bill was $65. Not terrible but not a budget friendly spot. I wouldn 't have an issue with the price if the salmon plate would have been better but I could have had a similar bland dish having made it at home for less. Generally I go out to eat when I 'm bored of my simple food at home. High prices for plain foods are not ideal for me but the then again this place has such a large menu that I can 't base my opinion in just these two dishes alone. Next time I will stop by for breakfast and then lunch.

Great food, great service. I loved it. Some people think it's fine dinning but its a quaint place with casual dinning and great outdoor seating. Inside is perfect for hot days. Love it.