Raising Cane's Chicken Fingers

Love love love this place!! Please consider bringing it to Huntsville, Al. You'll do great here!

In or on the way. Always excellent service. The chicken pliers are the best. Every time. Always fresh, hot and served with the fantastic Canes sauce. I have to mention the bread. Love it!! This is a place where no check of the bag is required before you drive away and drive away. This restaurant has a game on.

Someone needs to give JaQuan, who was at the window, a raise or a promotion! He was incredibly funny and genuinely seemed to enjoy his job and interacting with customers. He definitely deserves a great review because it's hard to come by such excellent customer service these days.

The customer service was absolutely terrible. When I requested to speak with a manager, a rather arrogant young man claimed to be a team manager or something similar. Every time I tried to express my concerns, he interrupted me. Out of frustration, I finally said I would take my business elsewhere, to which he coolly responded, "Okay, go somewhere else; that’s fine with us." The drive-thru staff also exhibited a lack of courtesy. Listen, Raising Cane's, I know Chick-Fil-A is on the other side of town, but there's a reason people are willing to wait in line and pay a little more for better service. Perhaps you should consider having their HR and PR teams come to your locations and show you how it’s done.

Everything was good, but it could have been even better if the staff had been friendlier and showed more appreciation for their jobs. Not everyone is suited for working in public-facing roles.